Legal

Privacy Policy

Effective Date: March 2026

1. Introduction

BakeX respects your privacy and is committed to protecting personal data.

This policy explains how information is collected and used when using BakeX.

2. Information We Collect

BakeX may collect the following information.

From Bakers

  • name
  • email address
  • business name

From Customers Submitting Orders

  • name
  • email
  • phone number
  • order details
  • pickup or delivery information

This information is forwarded to the baker associated with the order request.

3. Automatically Collected Data

We may collect certain technical information including:

  • IP address
  • browser type
  • device information
  • pages visited

This helps us improve the platform and monitor performance.

4. How We Use Information

Data may be used to:

  • operate and maintain the BakeX platform
  • send order notifications
  • provide support
  • improve website functionality
  • analyse usage patterns

5. Third-Party Services

BakeX uses trusted third-party providers.

Mailgun

Used to send order notification emails.

Google Analytics

Used to analyse website traffic and usage.

DigitalOcean

Used for hosting platform infrastructure.

These providers may process limited data required to deliver their services.

6. Data Sharing

BakeX does not sell personal data.

Information submitted through storefront order forms is shared with the relevant baker to enable communication regarding the order request.

7. Data Retention

Personal data is retained only as long as necessary to operate the platform or comply with legal obligations.

8. User Rights

Depending on your location, you may request:

  • access to your personal data
  • correction of inaccurate information
  • deletion of personal data

Requests may be made by contacting us.

9. Contact

For privacy enquiries: [email protected]